2023 Over-the-Counter Items Catalog
This catalog provides detailed instructions and listings for over-the-counter items available through Blue Shield of California. Use this guide to easily place orders online or by phone. Perfect for Medicare Supplement plan beneficiaries seeking to utilize their OTC benefit effectively.
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How do I fill this out?
To fill out this form, start by logging into your Blue Shield member account. After logging in, browse through the OTC items available to order. Follow the on-screen prompts to complete your order seamlessly.

How to fill out the 2023 Over-the-Counter Items Catalog?
1
Log in to your member account at the Blue Shield website.
2
Browse the available OTC items and select your desired products.
3
Add the items to your cart and proceed to checkout.
4
Confirm your shipping address and order details.
5
Place your order and wait for the confirmation email.
Who needs the 2023 Over-the-Counter Items Catalog?
1
Medicare beneficiaries needing to order OTC items.
2
Individuals enrolled in Blue Shield California plans to utilize benefits.
3
Caregivers assisting members with benefit access.
4
Healthcare professionals guiding patients on OTC item access.
5
Anyone seeking to manage their OTC purchases with ease.
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What are the instructions for submitting this form?
To submit your order, use the Blue Shield member portal for online submissions. You can also call the customer service line provided in your member documentation for assistance. Make sure to have your member ID and details ready for a smooth submission process.
What are the important dates for this form in 2024 and 2025?
Important deadlines for placing orders may vary by benefit period. Be sure to check the specific terms outlined in your plan documentation for 2024 and 2025.

What is the purpose of this form?
The primary purpose of this form is to facilitate the ordering of over-the-counter medical items for eligible Blue Shield members. It allows members to utilize their OTC benefits conveniently online or by phone. By keeping this catalog at hand, users can ensure they are making the most of their provided benefits efficiently.

Tell me about this form and its components and fields line-by-line.

- 1. Member ID: Unique identifier assigned to Blue Shield members.
- 2. Date of Birth: Birthdate of the member to verify account.
- 3. Order Items: List of over-the-counter items being ordered.
- 4. Shipping Address: Address where the order will be delivered.
- 5. Email Address: Contact email for order confirmation and updates.
What happens if I fail to submit this form?
Failure to submit this form may result in delayed orders or missed benefits. It's crucial to ensure all fields are filled correctly to prevent any issues. Always review your order before submission to avoid complications.
- Order Delays: Failure to submit on time may lead to delays in receiving ordered items.
- Missing Items: If not submitted correctly, you may miss out on your OTC items benefits.
- Account Issues: Incorrect information can lead to complications with your Blue Shield member account.
How do I know when to use this form?

- 1. Managing OTC Orders: Use this form to maintain an organized approach to your OTC item purchases.
- 2. Beneficiary Support: Helpful for caregivers assisting members with their ordering process.
- 3. Tracking Benefits: Helps beneficiaries track their usage of OTC benefits effectively.
Frequently Asked Questions
How do I order OTC items using this catalog?
Log in to your Blue Shield account, browse the items, and follow the on-screen instructions to complete your order.
Can I edit this PDF document?
Yes, you can easily edit the PDF using the PrintFriendly PDF editor on our website.
What if I forget to submit my order?
Make sure to place your order before the deadline outlined in the catalog to avoid missing out.
Are there any substitutions for out-of-stock items?
Yes, if an item is out of stock, a similar or greater value item may be substituted.
How long will it take for my order to arrive?
Orders typically arrive within 14 calendar days.
What should I do if I receive a damaged item?
Contact OTC Health Solutions within 30 days for assistance.
Is there a limit to how many items I can order?
Yes, please review the order frequency limits in the FAQs.
How do I create an account to order?
Follow the prompts on the OTC Health Solutions website to create an account after logging in.
What information do I need to create my account?
Your member ID number, date of birth, ZIP code, and email address are required.
Can I share this PDF with others?
Absolutely! Use our share options to distribute the PDF easily.
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