Application for Water Wastewater Service - Houston
This document is the official application for establishing a water and wastewater service account with the City of Houston. It outlines the necessary requirements and procedures to ensure a successful application. Make sure to provide all required documentation to avoid delays.
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How do I fill this out?
Filling out the application requires attention to detail and accuracy. Begin by selecting the type of account you wish to establish. Ensure all required fields are filled correctly before submission.

How to fill out the Application for Water Wastewater Service - Houston?
1
Select the type of account you wish to establish.
2
Provide the necessary details such as name, service address, and contact information.
3
Attach all required documents like the recorded deed or lease agreement.
4
Review your application for completeness and accuracy.
5
Submit the application through your preferred method of contact.
Who needs the Application for Water Wastewater Service - Houston?
1
Property owners establishing new water service accounts.
2
Tenants who require water service under a valid lease.
3
Homeowners' associations looking to set up communal water services.
4
Businesses applying for commercial water services.
5
Government entities needing water service accounts.
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What are the instructions for submitting this form?
You may submit your application via fax at 713-371-1057 or email to ucscomm@houstontx.gov. Physical submissions can be mailed to Commercial Connects, First Floor, 4200 Leeland, Houston, Texas 77023-3016. Additionally, payments for deposits can be made via telephone at 713-371-1400 or through the Customer Account Services website at www.houstonwaterbills.org.
What are the important dates for this form in 2024 and 2025?
Important dates include the application fee deadlines, the date services commence, and any scheduled review dates set by City Ordinance for 2024 and 2025.

What is the purpose of this form?
The purpose of this form is to document the request for water and wastewater services with the City of Houston. It ensures that all necessary information is collected to establish a service account efficiently. By completing this application, applicants will comply with local ordinances and regulations regarding utility services.

Tell me about this form and its components and fields line-by-line.

- 1. Account Type: Select the type of account you wish to establish.
- 2. Service Address: Provide the full address where service is requested.
- 3. Contact Information: Enter contact details for the applicant including phone and email.
- 4. Required Documents: Include documents like a lease agreement or deed to establish service.
- 5. Authorized Payment Agent: If applicable, provide information of any management company handling the account.
What happens if I fail to submit this form?
Failing to submit this form may result in a delay in receiving water services. In some cases, it could lead to a refusal of service altogether if the requirements are not met.
- Incomplete Information: Your application may be delayed or denied if any required fields are left blank.
- Missing Documentation: Failure to provide required documents will hinder your ability to establish service.
- Non-Compliance with Guidelines: Not adhering to the application guidelines may result in termination of service initiation.
How do I know when to use this form?

- 1. New Service Account: Use this form to initiate a new water service for your property.
- 2. Adding a Service: Complete this application for any additional service accounts you require.
- 3. Tenant Applications: If you are a tenant, you need this form to request water services under your lease.
Frequently Asked Questions
What is the purpose of this application?
This application allows individuals and businesses to establish water and wastewater services with the City of Houston.
What documents do I need to apply?
You will need a recorded deed or lease agreement, identification numbers, and any relevant security deposit information.
Can I submit the application online?
Yes, the application can be submitted via email or through the specified online forms on the City of Houston's website.
What happens if my application is incomplete?
If your application is incomplete, it may delay processing or result in a denial of service.
How can I make a payment for the service?
Payments can be made through telephone, online quick pay, or by visiting local payment centers.
Is there a deadline for submitting the application?
There is no formal deadline, but timely submission is recommended to avoid any service interruptions.
Will my application be processed immediately?
Processing time may vary based on the completeness of the application and required documentation.
What should I do if I need assistance?
You can contact Customer Account Services for help with your application or any related inquiries.
Where can I find more information about the requirements?
Detailed requirements can be found on the City of Houston's Customer Account Services website.
Are there any fees associated with this application?
Yes, there may be fees for security deposits and service initiation that must be paid in full.
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