Data Security Incident Notice for Xfinity Customers
This notice informs customers about a recent data security incident involving personal information. It explains what happened, what information was involved, and how customers can protect themselves. Additionally, it outlines the steps Xfinity has taken to address the incident and provides resources for further assistance.
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How do I fill this out?
To fill out this notice, begin by reviewing the information provided regarding the data security incident. Ensure you have all necessary personal information at hand for complete documentation. Finally, follow the provided instructions to submit any required personal information or queries.

How to fill out the Data Security Incident Notice for Xfinity Customers?
1
Review the data security incident notice.
2
Gather necessary personal information such as account details.
3
Fill in all required fields accurately.
4
Double-check for any errors or missing information.
5
Submit the completed notice as directed.
Who needs the Data Security Incident Notice for Xfinity Customers?
1
Xfinity customers affected by the data security incident.
2
Business users who rely on Xfinity for their communications.
3
Individuals monitoring their personal information for potential misuse.
4
Victims of identity theft seeking redress and support.
5
Legal practitioners assisting affected customers with filing claims.
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What are the instructions for submitting this form?
To submit this form, fill out all required fields accurately and ensure that your contact information is complete. You can submit the form electronically or by mail to the address provided in the notice. If you have further questions, feel free to reach out to Xfinity’s customer support for guidance.
What are the important dates for this form in 2024 and 2025?
Key dates related to this incident include October 10, 2023, when the vulnerability was announced, and November 16, 2023, when it was determined that information was likely acquired. Continued monitoring of personal information is advised throughout 2024 and 2025.

What is the purpose of this form?
The purpose of this form is to notify customers of a data security incident and provide essential information on what actions they should take. It outlines the scope of the incident, types of information potentially compromised, and proactive steps customers can take to protect themselves. This form serves as a critical resource for affected individuals seeking guidance and support.

Tell me about this form and its components and fields line-by-line.

- 1. Account Information: Contains personal account details, such as usernames and associated email addresses.
- 2. Contact Information: Includes customer's name, phone number, and preferred method of contact.
- 3. Incident Details: Summarizes the incident as outlined in the notice.
- 4. Recommended Actions: Lists suggested next steps for customers to secure their accounts.
What happens if I fail to submit this form?
If you fail to submit this form, you may not receive important updates or assistance related to the data security incident. It is crucial to provide accurate and timely information to ensure your account remains secure.
- Potential Identity Theft: Failure to act may result in unauthorized access to your personal information.
- Lack of Support: Not submitting the form may lead to a lack of resources available to assist you.
- Increased Risk: Delaying submission increases your vulnerability to scams or fraud associated with the incident.
How do I know when to use this form?

- 1. During a Data Breach: Complete this form when notified of unauthorized access to personal information.
- 2. To Seek Assistance: Use the form to request support if you believe your information has been compromised.
- 3. For Record Keeping: Keep a copy of this form for your records as proof of your response.
Frequently Asked Questions
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Can I share this PDF with others?
Absolutely! Use the sharing options to generate a link or email the PDF.
How do I fill out this notice?
Review the notice, gather necessary information, and follow the submission instructions provided.
What should I do if I am affected?
Follow the instructions in the notice and take necessary actions to protect your information.
Can I download the edited PDF?
Yes, after editing, you can download the updated version of the PDF to your device.
Is there a limit to how many edits I can make?
No, you can edit the PDF as many times as needed until you're satisfied.
What if I need more assistance?
You can contact Xfinity's support or consult the additional resources provided in the document.
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