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How do I fill this out?
To fill out this form, you'll provide details about yourself, your pet, and your veterinarian. Next, provide information on the illness or injury, including diagnosis and treatment dates. Finally, submit the form with any necessary invoices and records.

How to fill out the Fluff-free Pet Health Insurance Claim Form?
1
Fill in your personal and pet’s details.
2
Include veterinary visit and contact information.
3
Provide details of the condition, illness, or injury.
4
Attach relevant invoices and medical records.
5
Submit the form via email, fax, or mail.
Who needs the Fluff-free Pet Health Insurance Claim Form?
1
Pet owners who have PHI Direct health insurance and want to file a claim.
2
Veterinarians who need to assist clients in submitting insurance claims.
3
Individuals who need reimbursement for pet medical expenses.
4
PHI Direct representatives processing pet insurance claims.
5
Insurance brokers handling pet health insurance claims for clients.
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What are the instructions for submitting this form?
Submit your completed claim form via email to claims@phidirect.com, via fax to 1-866-428-6063, or by mail to 309 - 1277 Lynn Valley Road, North Vancouver, BC V7J 0A2. Ensure to include all required documentation such as invoices and medical records to avoid processing delays. Contact our support team at 1-855-600-7072 for additional assistance.
What are the important dates for this form in 2024 and 2025?
All reimbursement requests need to be received no later than 90 days after the treatment date or within 90 days of the date your policy terminates, whichever occurs first.

What is the purpose of this form?
The purpose of this form is to collect necessary information to process your pet health insurance claim with PHI Direct. It includes spaces to detail personal and pet information, veterinary visit specifics, and the nature of the illness or injury. This comprehensive form ensures that all relevant information is collected, allowing for quick and efficient processing of your claim.

Tell me about this form and its components and fields line-by-line.

- 1. Personal Information: Includes fields for member name, pet's name, policy number, email address, adoption date, and phone number.
- 2. Visit Information: Requires details of the veterinary hospital, including name and phone number, and information about any other hospitals that have cared for your pet.
- 3. Condition Details: Fields to describe the illness or injury, including diagnosis, clinical signs, and treatment dates.
- 4. Insurance Information: Questions regarding previous insurance claims and whether the pet is insured under another provider.
What happens if I fail to submit this form?
If you fail to submit your claim form, your reimbursement request will not be processed, potentially resulting in out-of-pocket expenses.
- Unprocessed Claims: Your insurance claim will not be processed, and you will not receive reimbursement for your pet’s medical expenses.
- Financial Loss: Failure to submit the form may result in you having to cover all medical costs personally.
How do I know when to use this form?

- 1. After Pet Treatment: Use this form to claim expenses after your pet has received medical treatment.
- 2. Multiple Hospital Visits: If your pet has been treated at multiple veterinary hospitals, fill out this form to provide comprehensive treatment details.
- 3. New Insurance Claim: Whenever you need to file a new pet health insurance claim with PHI Direct.
Frequently Asked Questions
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After editing, use PrintFriendly's share tool to send your document via email or create a shareable link.
What information do I need to fill in the claim form?
You need to provide personal details, pet details, veterinary information, illness or injury specifics, and attach invoices and medical records.
How do I submit the claim form once completed?
Submit the completed form via email, fax, or mail to PHI Direct using the provided contact information.
Can I edit the form multiple times?
Yes, you can revisit and edit the form multiple times on PrintFriendly before final submission.
Does PrintFriendly support highlighting sections in the PDF?
Yes, PrintFriendly provides tools to highlight important sections in your PDF.
Are there any deadlines for submitting the claim form?
All reimbursement requests must be received within 90 days after the treatment date or within 90 days of your policy's termination date, whichever comes first.
Can I add additional documents to my claim form?
Yes, ensure you attach all necessary invoices and medical records to support your claim.
What to do if I am missing some information while filling the form?
Contact your veterinarian or the PHI Direct support team to obtain any missing information required for your claim form.
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