Low-Income Telephone and Electric Discount Programs
This file provides details about the LITE-UP Texas Program that offers discounts on phone and electric bills for low-income residents. It includes enrollment forms and instructions on eligibility. Find out how to submit your application and the benefits available to you.
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How do I fill this out?
Filling out the LITE-UP application is easy. Start by collecting the required documents that show your eligibility. Then, carefully complete the application form by following the outlined steps for submission.

How to fill out the Low-Income Telephone and Electric Discount Programs?
1
Collect necessary documents that prove eligibility.
2
Fill out the application form with accurate information.
3
Sign the certification form where required.
4
Attach the relevant proof of income or benefits.
5
Submit the application by mail or fax to the provided address.
Who needs the Low-Income Telephone and Electric Discount Programs?
1
Families receiving SNAP benefits need this form to apply for discounts on their utility bills.
2
Low-income households who want assistance with their electricity costs.
3
Individuals enrolled in Medicaid seeking to lower their monthly telephone expenses.
4
Residents living in specific areas looking for assistance with their utility bills.
5
Anyone eligible for federal housing assistance who needs to apply for the program.
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What are the instructions for submitting this form?
To submit this form, mail the completed application along with all required documentation to LITE-UP Texas at PO Box 4060, Killeen, Texas 76540-4060. Alternatively, you may fax the completed application and documentation to 1-877-215-8018. Make sure all fields are filled accurately and check that you have included all supplementary documents for successful processing.
What are the important dates for this form in 2024 and 2025?
Applications for the LITE-UP Texas Program should be submitted at least every 7 months. Keep in mind that the electric discount is only available on bills from May 2015 to August 2016. Ensure you stay aware of any updates or changes to the program in 2024 and 2025.

What is the purpose of this form?
The purpose of this form is to provide financial assistance to low-income households by reducing their electricity and telephone bills. It aims to ensure that eligible families can maintain essential services without facing excessive financial burden. The LITE-UP Texas Program seeks to help those in need access necessary utilities at an affordable rate.

Tell me about this form and its components and fields line-by-line.

- 1. Name of Telephone Customer: The full name of the individual as it appears on the utility bill.
- 2. Name of Electric Customer: Full name of the electric account holder, if different.
- 3. Mailing Address: The address where correspondence will be sent, required if PO Box.
- 4. Home Address: The physical address where services are provided.
- 5. Social Security Number: A required field for identification purposes.
- 6. Email Address: To receive notifications regarding the application status.
- 7. Birth Date: Required to verify the identity of the applicant.
What happens if I fail to submit this form?
If the application is not submitted correctly or necessary documents are not included, the applicant will not receive the intended benefits under the program. This lapse may lead to increased monthly utility expenses that could have been avoided. It's crucial to ensure all fields are filled and documentation is provided.
- Lack of Discounts: Without submission, the applicant will miss out on potential savings.
- Increased Utility Costs: Failure to apply may result in higher bills that could strain finances.
- Eligibility Delays: Incomplete submissions can prolong the eligibility determination process.
How do I know when to use this form?

- 1. Applying for Discounts: Use this form to apply for telephone and electric bill discounts.
- 2. Verifying Income Eligibility: For households looking to prove they qualify based on income.
- 3. Requesting Assistance: To seek financial help with utility expenses.
Frequently Asked Questions
What is the LITE-UP Texas Program?
The LITE-UP Texas Program provides discounts on monthly telephone and electric bills to low-income residents.
Who is eligible for the LITE-UP discounts?
Eligibility includes households receiving SNAP, Medicaid, CHIP, and those with household income under specific federal poverty guidelines.
How do I apply for the discounts?
Fill out the application form and submit it along with the required documentation to qualify for the discounts.
How long does it take to see the discounts on my bills?
If approved, you should see the discounts applied on your next bill after the last week of the month when your application was reviewed.
What documents do I need to submit?
Applicants must provide proof of eligible benefits or total household income, along with the completed application.
How often do I need to apply?
You need to submit a new application at least once every 7 months.
What happens if I don't provide required documents?
Failure to provide necessary documentation may result in not receiving the discounts.
Can I edit the PDF before submitting?
Yes, you can easily edit the PDF using PrintFriendly's editing tools.
Is there a deadline for submitting the form?
Make sure to submit your application before the deadlines outlined for the program.
Whom can I contact for questions?
For any inquiries, call LITE-UP Texas toll-free at 1-866-454-8387.
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