Mutual Exchange Scheme Application Process
This document provides detailed instructions and eligibility criteria for applying to the Mutual Exchange scheme. It is designed for Council or Housing Association tenants looking to swap homes. Follow the outlined steps to ensure your application is processed efficiently.
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How do I fill this out?
To fill out the form, start by providing your personal details and your current housing information. Ensure that you accurately complete each section before submitting. Additional documentation, such as photographs, may be required for processing.

How to fill out the Mutual Exchange Scheme Application Process?
1
Complete the attached application form with your details.
2
Provide an external photograph of your property.
3
Submit your application to the Homefinder Service.
4
Check the website regularly for registered properties.
5
Complete further forms for the exchange process with the other tenant.
Who needs the Mutual Exchange Scheme Application Process?
1
Council and Housing Association tenants looking to swap homes.
2
Individuals relocating for employment opportunities.
3
Tenants seeking to downsize due to changed family circumstances.
4
People needing to move due to health or medical conditions.
5
Anyone affected by anti-social behavior issues in their current residence.
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What are the instructions for submitting this form?
To submit this form, please email it to the Homefinder Service at houreg@wigan.gov.uk. Ensure you include your name and full address in the email. Applications can also be mailed to the Wigan Life Centre, The Wiend, Wigan WN1 1NH, or Leigh Life Centre, Leigh Town Hall, Leigh WN7 1DY. For immediate assistance, call the housing register team at (01942) 486182 or (01942) 486183.
What are the important dates for this form in 2024 and 2025?
Important dates for the Mutual Exchange application are announced annually. Key deadlines for 2024 and 2025 will typically include application submission periods, review timelines, and responses from the Homefinder Service, which will be communicated via official channels. Stay informed by regularly checking the Wigan Council’s housing website.

What is the purpose of this form?
The purpose of this form is to facilitate the process for eligible Council or Housing Association tenants to apply for a mutual exchange of homes. It also serves to collect necessary information regarding the applicants and their current housing situation. By completing this form, tenants can officially express their interest in a home swap, paving the way for a smoother transition to more suitable living conditions.

Tell me about this form and its components and fields line-by-line.

- 1. Surname: Applicant’s last name.
- 2. Names: Full names of all applicants.
- 3. Date of Birth: Date of birth for all individuals listed.
- 4. Sex: Gender of each applicant.
- 5. Relationship: Relationship status of applicants.
- 6. National Insurance Number: National Insurance identification for the applicant.
- 7. Contact Telephone Number: A phone number where the applicant can be contacted.
- 8. Email Address: Email for correspondence and notifications.
What happens if I fail to submit this form?
If the form is not submitted correctly, your application for the mutual exchange will be delayed or may not be processed. Missing information or failure to meet eligibility criteria could result in disqualification from the exchange program. It is crucial to review your submission carefully to ensure all necessary details are included.
- Incomplete Submission: Applications without all required fields filled out will not be processed.
- Eligibility Issues: Applicants must be Council or Housing Association tenants. Private sector tenants are ineligible.
- Delay in Processing: Missing documents can prolong the application review period significantly.
How do I know when to use this form?

- 1. Home Swapping: Use this form to facilitate an exchange with another tenant.
- 2. Relocation Requests: Necessary for tenants moving to accommodate job transfers or family needs.
- 3. Addressing Health Concerns: To request a move due to health-related housing issues.
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