Optum Comprehensive Payment Integrity Policy Overview
This file outlines the payment policy for Optum's Comprehensive Payment Integrity system. It addresses coding implications, claim processing, and reimbursement guidelines. This policy ensures accurate claims processing in alignment with Centene's obligations.
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How do I fill this out?
To fill out this form, begin by gathering all relevant medical records that support the services billed. Ensure that each document is organized and clearly labeled with the recipient's name and date of service. Once prepared, submit the records using one of the specified submission methods.

How to fill out the Optum Comprehensive Payment Integrity Policy Overview?
1
Gather all relevant medical records.
2
Organize documents by recipient and date of service.
3
Submit documents electronically or by mail as instructed.
4
Make sure to respond within the specified time frame.
5
Follow up on submission to ensure records are received.
Who needs the Optum Comprehensive Payment Integrity Policy Overview?
1
Healthcare providers who submit patient claims for reimbursement.
2
Billing specialists who need to align claims with coding standards.
3
Administrative personnel who manage medical record submissions.
4
Entities involved in fraud prevention and compliance with regulations.
5
Providers aiming to avoid claim denials and ensure accurate payments.
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What are the instructions for submitting this form?
To submit this form, you may choose one of the following methods: electronically upload via secured internet at https://sftp.databankimx.com/form/RecordUploadService?ID=0012, or send hard copies by US Mail to OPTUM, P.O. Box 52846, Philadelphia, PA 19115. You can also submit documentation via FedEx or UPS to OPTUM, 458 Pike Road Huntingdon Valley, PA 19006. Always ensure that all submissions are timely and include necessary documentation for effective processing.
What are the important dates for this form in 2024 and 2025?
The Optum Comprehensive Payment Integrity policy is effective as of 07/09/2018, with the last review conducted on 10/25/2022. It is important for providers to adhere to relevant timelines for documentation and responses to optimize claims processing throughout 2024 and 2025.

What is the purpose of this form?
The purpose of this form is to provide a standardized approach for healthcare providers to submit claims accurately. It encompasses the necessary guidelines for documentation and coding, facilitating smooth payment processes. By adhering to this policy, providers contribute to minimizing fraud and ensuring compliance with regulatory requirements.

Tell me about this form and its components and fields line-by-line.

- 1. Claim Number: Unique identifier for the medical claim being submitted.
- 2. Provider Information: Details of the healthcare provider submitting the claim.
- 3. Patient Information: Information relating to the patient, including name and date of service.
- 4. CPT/ICD Codes: Standardized codes for procedures and diagnoses.
- 5. Signature: Digital signature confirming the accuracy of the submitted information.
What happens if I fail to submit this form?
Failure to submit this form could lead to claim denials and payment delays. The provider may face issues with reimbursement for services rendered. It is crucial to comply with submission deadlines to ensure successful processing of claims.
- Claim Denial: If the form is not submitted, claims may be denied due to incomplete information.
- Delayed Payments: Late submissions can result in significant delays in payment processing.
- Regulatory Non-Compliance: Failure to submit necessary documentation can lead to compliance issues.
How do I know when to use this form?

- 1. Claim Submission: Use this form for submitting medical claims to insurers.
- 2. Record Requests: Necessary for responding to requests for medical records.
- 3. Reimbursement Verification: Helps verify the documentation needs for reimbursement processing.
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