PAN/Form 60 Submission Instructions for NR Customers - Axis Bank
Instructions for Citi consumer banking customers who are now served by Axis Bank on how to submit PAN or Form 60. Details include submission deadlines, methods, and consequences of non-compliance. Ensure seamless transactions by following these guidelines.
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How do I fill this out?
To fill out this form, follow the instructions provided in this section carefully. Ensure you have your PAN card or a duly filled Form 60 ready. Detailed steps on how to submit the form will be provided below.

How to fill out the PAN/Form 60 Submission Instructions for NR Customers - Axis Bank?
1
Login to Citibank Online and navigate to the 'Other Services and Queries' section.
2
Choose 'Update PAN' to submit your PAN details or 'Upload documents' to submit Form 60.
3
Alternatively, email the documents to submitdocs@citi.com from your registered email ID.
4
You can also mail the documents to Citibank's mail room address provided.
5
Visit the nearest Citibank branch with the original PAN card for verification if you are in India.
Who needs the PAN/Form 60 Submission Instructions for NR Customers - Axis Bank?
1
NR Savings Account customers need to submit their PAN or Form 60 for compliance purposes.
2
NR Deposit customers must provide PAN or Form 60 to continue their transactions.
3
New NR customers should submit these forms to avoid account restrictions.
4
Existing NR customers updating their information need to use this form.
5
Customers experiencing account issues due to non-compliance should submit the form to resolve them.
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Upload the PDF file to PrintFriendly.
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Use the editing tools to make necessary changes.
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Add or modify text and insert images as needed.
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What are the instructions for submitting this form?
Email the self-attested copy of your PAN card or duly filled Form 60 from your registered email ID to submitdocs@citi.com. Alternatively, mail the documents to Citibank N.A. Mail Room, ACROPOLIS, 9th Floor, Door No.148, Dr. Radhakrishnan Salai, Mylapore, Chennai - 600 004. For in-person submissions, visit the nearest Citibank branch with the original PAN card for verification or submit a duly filled Form 60. Ensure timely submission to keep your banking services uninterrupted.
What are the important dates for this form in 2024 and 2025?
Ensure submission of PAN/Form 60 by March 31, 2024, and March 31, 2025, to avoid account restrictions. Processing may take up to 7 business days post submission.

What is the purpose of this form?
The purpose of this form is to collect PAN or Form 60 details from Non-Resident (NR) customers in compliance with Income Tax Rule 114B. This ensures that all customer accounts are regulated and meet the banking requirements stipulated by RBI guidelines. Timely submission of the form prevents account blockages and ensures uninterrupted banking services. This form also helps the bank maintain updated and accurate customer records. Submitting the required information is crucial for the continuation of your banking services without any hitches. Understanding the importance of these documents can help prevent any potential disruptions in service.

Tell me about this form and its components and fields line-by-line.

- 1. PAN Card Copy: Submit a self-attested copy of your PAN card.
- 2. Form 60: Complete and submit a duly filled Form 60 if you do not have a PAN card.
- 3. Mailing Address: Provide the appropriate mailing address for submitting your documents.
What happens if I fail to submit this form?
Failing to submit this form by the specified deadline will result in account blockage, restricting all transactions.
- Blocked Account: Your account will be placed on 'Blocked Status' restricting all transactions.
- Service Disruption: All banking services associated with your account will be suspended.
How do I know when to use this form?

- 1. New NR Customers: Submit this form to comply with account opening requirements.
- 2. Existing Customers: Submit this form when updating your PAN details.
- 3. Account Issues: Use this form to resolve account restrictions caused by non-compliance.
Frequently Asked Questions
How do I submit my PAN/Form 60 using Citibank Online?
Login to Citibank Online, navigate to 'Other Services and Queries' under the Banking section, and choose 'Update PAN' or 'Upload documents' for Form 60.
Can I submit the form via email?
Yes, you can email the self-attested copy of your PAN card or duly filled Form 60 from your registered email ID to submitdocs@citi.com.
Where can I mail my PAN/Form 60 documents?
Mail the documents to Citibank N.A. Mail Room, ACROPOLIS, 9th Floor, Door No.148, Dr. Radhakrishnan Salai, Mylapore, Chennai - 600 004.
How long does it take to update my PAN/Form 60?
It takes approximately 7 business days to update your records after document submission.
Who can help with Form 60 queries?
Please refer to the guidance document provided at https://www.online.citibank.co.in/citi-nri/pdf/Guidance-Document-Form60.pdf for assistance.
What happens if I do not submit the form by the deadline?
Failure to submit by the deadline will place your account in 'Blocked Status', restricting all transactions.
Can I submit PAN/Form 60 in person?
Yes, visit the nearest Citibank branch with the original PAN card for verification or submit a duly filled Form 60.
What happens if there's an issue with my submitted document?
In case of discrepancies, Citibank will reach out to you for clarification.
How do I update my email ID for submission?
Login to Citibank Online, click on 'Your contact details' under the Banking section, and choose 'View/Edit' to update your email ID.
Can I use PrintFriendly to fill out this form?
Yes, use PrintFriendly's PDF editor to fill out the form, add text, signatures, and download it for submission.
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