PayPal Accolade and Meritain Health Transition Benefits
This file contains information about medical benefits and services provided by Accolade and Meritain Health for PayPal employees. It includes details on transitioning care, pre-certification, and contact information for assistance. It is essential for employees to understand their benefits effective 1/1/23.
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How do I fill this out?
Filling out this form is easy and straightforward. Start by gathering the necessary documents related to your medical care and any pre-authorization letters. Follow the instructions provided in this document to ensure a smooth process for accessing your healthcare benefits.
How to fill out the PayPal Accolade and Meritain Health Transition Benefits?
1
Gather all required documentation related to your treatment.
2
Check for any pre-certification letters you may have received.
3
Fill in the Transition of Care form with accurate information.
4
Submit the completed form to your Accolade Health Assistant.
5
Keep a copy for your records and follow up as needed.
Who needs the PayPal Accolade and Meritain Health Transition Benefits?
1
PayPal employees currently undergoing treatment.
2
Dependents receiving care under the PayPal benefits plan.
3
Individuals transitioning from United Health Care to Accolade.
4
Patients returning to care after a recent surgery or injury.
5
Expectant mothers in their second or third trimester needing continued care.
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What are the instructions for submitting this form?
To submit this form, please email it to your Accolade Health Assistant at help@accoladehealth.com or fax it to 1-888-555-0199. You may also submit it through the PayPal employee portal under health benefits. Ensure you retain a copy of the submitted document for your records and follow up with your assistant if you do not receive a confirmation within five business days.
What are the important dates for this form in 2024 and 2025?
Important dates for the Transition of Care and medical services in 2024 and 2025 will be detailed in your benefits statement and can include updates on changes to coverage or provider networks effective each year.
What is the purpose of this form?
The purpose of this form is to facilitate a smooth transition for PayPal employees and their dependents receiving healthcare services. It ensures continuity of medical care during the change to the new provider network. Employees are encouraged to utilize this document to streamline their healthcare experience effectively.
Tell me about this form and its components and fields line-by-line.
- 1. Patient Information: Details about the patient, including name, date of birth, and employee ID.
- 2. Medical Provider Information: Information about the current provider and services rendered.
- 3. Treatment Details: Description of current treatment and medications being used.
- 4. Pre-Certification Information: Sections for entering any pre-certifications already obtained.
- 5. Signature: Area for patient or guardian signature to validate the form.
What happens if I fail to submit this form?
Failing to submit this form can result in delays or lack of coverage for necessary treatments. It is crucial to adhere to the submission guidelines to avoid potential disruptions in care. Make sure to follow up with Accolade for any assistance needed post-submission.
- Service Coverage Delay: Patients may experience delays in receiving approved medical services.
- Financial Liability: Overall costs might increase if not submitted correctly.
- Loss of Continuity in Care: Individuals may face interruptions in receiving ongoing treatments.
How do I know when to use this form?
- 1. Transition from UHC to Accolade: Individuals currently under UHC needing to transition to new services.
- 2. Ongoing Treatments: Patients receiving ongoing care who need to switch to a new provider.
- 3. Upcoming Surgeries: Those with scheduled surgeries requiring immediate continuity assurances.
Frequently Asked Questions
How do I submit the Transition of Care form?
You can submit the form by sending it directly to your Accolade Health Assistant via email or fax.
What is the Transition of Care provision?
It allows patients to continue receiving in-network level services during a transition to a new provider.
Who qualifies for transitional care?
Employees currently receiving treatment or those who have had recent care can qualify.
How do I know if I need pre-certification?
Refer to the list of medical procedures that commonly require pre-certification included in the document.
Can I edit the PDF document?
Yes, PrintFriendly allows for easy editing of your PDF documents.
Is there a deadline for submitting this form?
It is recommended to submit within four weeks of your effective coverage date.
What if my doctor is out-of-network?
Transitional care benefits allow you to continue treatment for a period even if the provider is out-of-network.
Where can I find my pre-approval letter?
You can request this letter from your doctor if you do not have a copy.
How can I get help with the form?
Accolade Health Assistants are available for assistance; call 1.866.406.1338.
What medical services are typically covered?
Covered services include ongoing treatment for chronic conditions and recent surgeries.
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