ProCare Pharmacy Benefit Manager Pharmacy Manual
This Pharmacy Manual serves as a comprehensive guide for participating network pharmacies. It covers essential terms, conditions, procedures, and policies for pharmacy benefit management. Pharmacies must adhere to the guidelines provided to ensure compliance and efficient operations.
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To fill out this form, start by carefully reading the guidelines and instructions provided in the manual. Ensure that all required fields are completed accurately without skipping any details. Once completed, review the information for any errors before submission.

How to fill out the ProCare Pharmacy Benefit Manager Pharmacy Manual?
1
Read the guidelines and instructions carefully.
2
Complete all required fields accurately.
3
Review the information for any errors.
4
Prepare necessary documentation for submission.
5
Submit the completed form as instructed.
Who needs the ProCare Pharmacy Benefit Manager Pharmacy Manual?
1
Pharmacy personnel who manage claims and reimbursements.
2
Network pharmacies seeking clarification on policies.
3
Healthcare providers involved in patient care management.
4
Consultants advising pharmacies on compliance matters.
5
Plan sponsors overseeing pharmacy benefit plans.
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What are the instructions for submitting this form?
Submit this form via fax to 678-281-7586, or email it to network@procarerx.com. Ensure that all necessary documents are included to prevent any delays. Additionally, you may use the online claims submission available on the ProCare Pharmacy Portal at https://mc-rx.com. For physical submissions, send them to ProCare Pharmacy Benefit Manager, Inc., Attn: Network Development, 1267 Professional Parkway, Gainesville, GA 30507. Always keep a copy of your submitted forms for your records.
What are the important dates for this form in 2024 and 2025?
The important dates associated with this form include compliance deadlines for pharmacy submissions and updates. Stay aware of any changes to policies that may affect your operations. Regularly check for announcements on the ProCare website to ensure adherence to timelines.

What is the purpose of this form?
The purpose of this form is to guide participating pharmacies in submitting claims and adhering to the policies set forth by ProCare Pharmacy Benefit Manager. This manual serves as a crucial resource for understanding the necessary procedures and compliance requirements necessary for successful operations. By following the guidelines established in this document, pharmacies can effectively manage their operations and serve their patients.

Tell me about this form and its components and fields line-by-line.

- 1. Pharmacy Services Administration Agreement: Details the agreement between pharmacies and ProCare.
- 2. Submission Guidelines: Instructions for submitting claims and documentation.
- 3. Compliance Terms: Outlines the terms and conditions for pharmacies to adhere to.
- 4. Contact Information: Provides essential contact details for support.
What happens if I fail to submit this form?
Failure to submit this form may result in delayed reimbursements or denial of your claims. Pharmacies are responsible for adhering to the submission deadlines and maintaining compliance with all requirements. Non-compliance can lead to serious operational issues and impact patient care.
- Claims Denial: Submitting the form incorrectly may lead to claims being denied.
- Payment Delays: Failure to submit on time could result in delays in payments.
- Compliance Issues: Not following the manual's protocols can affect pharmacy operations.
- Legal Implications: Non-compliance could have potential legal repercussions for the pharmacy.
How do I know when to use this form?

- 1. Claim Submissions: Use this form to submit pharmacy claims for reimbursement.
- 2. Update Information: Utilize the form to update pharmacy contact and operational details.
- 3. Compliance Documentation: Employ the form to maintain compliance with ProCare's requirements.
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