Radius Housing Newsletter September 2023 Issue
This file contains the September 2023 issue of Radius Housing newsletter, providing tenants with up-to-date news, advice, and important announcements. Topics include Translink travel concessions, tenant conferences, Green Flag Awards, condensation and mould workshops, new repair contracts, welfare advice, and estate walkabouts. Stay informed about various events, awards, and opportunities available for Radius Housing tenants.
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How do I fill this out?
Filling out this form is a straightforward process. Follow the instructions provided to ensure your information is accurately represented. This section will guide you through each step of the form submission process.

How to fill out the Radius Housing Newsletter September 2023 Issue?
1
Gather necessary documents including proof of age and residency.
2
Obtain the application form in person, by phone, or via email.
3
Complete the form with accurate information.
4
Submit the form along with a countersigned photo at the nearest Translink bus or rail station.
5
Provide the required proof of age and residency documents.
Who needs the Radius Housing Newsletter September 2023 Issue?
1
Tenants of Radius Housing looking for the latest updates and advice.
2
Individuals over 60 or with disabilities seeking travel concessions within Northern Ireland.
3
Radius Housing tenants interested in attending the 2023 Tenant Conference.
4
Community groups aiming for the Green Flag Award for high-quality green spaces.
5
Tenants experiencing issues with condensation and mould seeking advice and assistance.
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What are the instructions for submitting this form?
Submit the completed application form and required documents in person at the nearest Translink bus or rail station. For event registrations, contact your scheme coordinator, register online at the provided URL, or email tenant.engagement@radiushousing.org. For reporting repairs, visit the Radius Housing website and fill out the online Report a Repair form, call the Radius Office, or contact your Scheme Coordinator. Emergency repairs can be reported by calling 0330 123 0888. Ensure all documents are properly filled out and include the necessary photographs and proofs of age and residency.
What are the important dates for this form in 2024 and 2025?
Important dates for this form include: September 27, 2023 - 2023 Tenant Conference.

What is the purpose of this form?
The purpose of this file is to provide Radius Housing tenants with crucial updates, news, and advice. It includes information on travel concessions, tenant engagement events, green space awards, and housing maintenance. This newsletter is a key resource for tenants to stay informed about services and opportunities provided by Radius Housing.

Tell me about this form and its components and fields line-by-line.

- 1. Half-Fare SmartPass: Eligibility includes receiving the standard or enhanced mobility component of Personal Independence Payment (PIP).
- 2. 60+ SmartPass: Applicants must be aged 60-64 and permanent residents of Northern Ireland for a minimum of three months.
- 3. Senior (65+) SmartPass: Applicants must be aged 65 or older and permanent residents of Northern Ireland for a minimum of three months.
- 4. Proof of Age: Documents include driving licence, passport, birth certificate, or Northern Ireland Electoral ID Card.
- 5. Proof of Residency: Acceptable documents include a driving licence or recent utility bill.
What happens if I fail to submit this form?
Failure to submit the form could result in missed opportunities for travel concessions, event participation, and housing support.
- Missed Travel Concessions: Failing to apply for a SmartPass means missing out on travel discounts.
- Event Non-Participation: Not registering means missing the 2023 Tenant Conference.
- Lack of Support: Unreported condensation and mould issues may lead to unresolved problems.
How do I know when to use this form?

- 1. Travel Concessions: Apply for Half-Fare, 60+, or Senior (65+) SmartPasses.
- 2. Event Registration: Register for the 2023 Tenant Conference.
- 3. Housing Issues: Report problems such as condensation and mould.
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You can share the completed PDF via email or direct link once it is ready.
Is there a way to report a repair online?
Yes, you can report a repair by visiting the Radius Housing website and filling out the online 'Report a Repair' form.
Can I apply for the 60+ SmartPass online?
You can request an application form via email or phone, but the completed form must be submitted in person at a Translink station.
How do I prove my age for a SmartPass application?
You can use a driving licence, passport, birth certificate, or Northern Ireland Electoral ID Card as proof of age.
What should I bring when submitting my SmartPass application?
Bring your completed form, a countersigned passport-sized photo, and proof of age and residency.
Can I attend the 2023 Tenant Conference?
Yes, you can register for the conference by contacting your scheme coordinator or registering online.
How do I get advice on benefits and Universal Credit?
Contact your Scheme Coordinator or Housing Officer to get a referral to Radius Welfare Advice Officers.
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