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How do I fill this out?
To fill out this form, gather the required documentation and information beforehand. Ensure that you have attempted to resolve your issue with USCIS prior to submission. Follow the provided prompt and detailed instructions to complete and submit the form accurately.

How to fill out the Request for Case Assistance with USCIS?
1
Gather all necessary documents and information.
2
Fill out the form completely and accurately.
3
Sign and date your form.
4
Submit your request using the specified submission methods.
5
Keep a copy of all submitted documents for your records.
Who needs the Request for Case Assistance with USCIS?
1
Individuals applying for visas or immigration benefits.
2
Employers submitting petitions on behalf of foreign workers.
3
Attorneys seeking assistance for their clients with USCIS issues.
4
Accredited representatives helping individuals with immigration matters.
5
Family members or advocates requiring updates on immigration applications.
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What are the instructions for submitting this form?
To submit DHS Form 7001, you may send it online through the provided DHS website. Alternatively, email your completed form to cisombudsman@hq.dhs.gov. For physical submission, mail your form to the Office of the Citizenship and Immigration Services Ombudsman at 20528 Washington, D.C. Be sure to keep copies of all sent documents for your records.
What are the important dates for this form in 2024 and 2025?
The expiration date for the DHS Form 7001 is September 30, 2025. Ensure that you check for any updates or changes in processing requirements prior to submission.

What is the purpose of this form?
The purpose of DHS Form 7001 is to provide a structured way for individuals and organizations to request assistance from the CIS Ombudsman regarding U.S. Citizenship and Immigration Services matters. It serves as a communication tool to address unresolved issues after direct interactions with USCIS. This form plays a critical role in ensuring that applicants and petitioners receive the support they need during complex immigration processes.

Tell me about this form and its components and fields line-by-line.

- 1. A-Number: Alien registration number assigned to non-citizens.
- 2. USCIS Receipt Number: Unique number assigned to applications or petitions.
- 3. Contact Information: Details for contacting the applicant or petitioner.
- 4. Actions Taken: Documentation of attempts made to resolve issues with USCIS.
- 5. Signature: Applicant or petitioner’s signature to authorize the request.
What happens if I fail to submit this form?
Failing to submit this form can result in delays in receiving assistance with immigration issues. It may lead to unresolved case problems and complications in processing requests with USCIS. Submitting the form is essential for formal assistance from the CIS Ombudsman.
- Delays: Your issues with USCIS may be delayed without submitting the form.
- Lack of Support: You may miss out on critical assistance in navigating immigration complexities.
- Improper Resolution: Failure to submit may lead to continued unresolved issues with your case.
How do I know when to use this form?

- 1. Case Delays: Use the form if there are significant delays beyond published processing times.
- 2. Issue Resolution: Utilize this form when USCIS cannot resolve specific case issues.
- 3. Expedited Requests: Complete the form for situations requiring urgent attention.
Frequently Asked Questions
What is DHS Form 7001?
DHS Form 7001 is a request for case assistance with USCIS, created for individuals who need help resolving issues.
Who can submit this form?
Applicants, petitioners, attorneys, and accredited representatives may submit DHS Form 7001.
How do I submit DHS Form 7001?
You can submit the form online, via email, fax, or U.S. mail to the appropriate CIS Ombudsman office.
What information do I need to fill out the form?
You need personal identification, USCIS receipt numbers, correspondence with USCIS, and any documentation relevant to your case.
What happens after I submit my request?
You will receive a confirmation email with a request number, and your case will be reviewed for eligibility.
Can I request expedited assistance?
Yes, if you can provide documentary evidence of urgency or hardship.
How can I track my case after submission?
You will be notified via email if there are any updates or responses from USCIS.
Is there a fee to submit this form?
No, there is no fee associated with submitting DHS Form 7001.
What if I don't have all the required documents?
Submit the form with the available documents and indicate what information you are still gathering.
Where can I find this form?
DHS Form 7001 can be found on the CIS Ombudsman website or via provided links in related web pages.
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