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How do I fill this out?
To fill out this form, first ensure you have all necessary information regarding your complaint. Next, provide a detailed written statement of your issue. Lastly, submit the form along with any supporting documents.

How to fill out the Request for DMV Investigation of Dealer Activities?
1
Check the appropriate box to indicate the nature of your complaint.
2
Provide a detailed written statement explaining the issue.
3
Attach copies of relevant documents such as receipts or contracts.
4
Sign the complaint to validate your submission.
5
Submit the form via mail, fax, or email to DMV.
Who needs the Request for DMV Investigation of Dealer Activities?
1
Consumers who have purchased a vehicle and feel misled by a dealer.
2
Individuals who suspect unlicensed dealer activities.
3
Businesses looking to report a dealer that failed to comply with regulations.
4
Victims of vehicle fraud who need to document their claims.
5
People who want to ensure that vehicle dealers are operating legally.
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What are the instructions for submitting this form?
To submit this form, mail it to the DMV Dealer Investigations Unit at 1905 Lana Ave NE, Salem OR 97314. You may also fax your submission to 503-945-5289 or email it to bizregs@odot.oregon.gov. Ensure all required documents are included to facilitate prompt processing.
What are the important dates for this form in 2024 and 2025?
For individuals filing complaints in 2024 and 2025, ensure to submit forms timely to avoid delays. Maintain awareness of changes in regulations that may affect your case. Always check for updated procedures on the DMV website.

What is the purpose of this form?
The purpose of this form is to provide a standardized method for individuals to report issues with vehicle dealers and dismantlers. It allows the DMV to investigate potential violations of regulations. By filing a complaint, users aid in maintaining industry standards and protecting consumers.

Tell me about this form and its components and fields line-by-line.

- 1. Business or person you are filing a complaint about: Name and contact details of the dealer or dismantler.
- 2. Your contact information: Details of the complainant including name, address, and contact numbers.
- 3. Vehicle information: Details relevant to the vehicle involved in the complaint.
- 4. Complaint summary: Space for explaining the nature of the complaint.
What happens if I fail to submit this form?
Failing to submit the form correctly may result in delays or rejection of your complaint. Ensure that all fields are completed fully to avoid this situation.
- Incomplete submissions: Forms lacking necessary documentation may not be processed.
- Anonymous complaints: Cases without identifiable information may be deemed non-investigatable.
How do I know when to use this form?

- 1. Reporting Licensed Dealers: Use this form to report licensed dealers who are not complying with regulations.
- 2. Unlicensed Activity: File a complaint against suspected unlicensed dealers.
Frequently Asked Questions
How do I submit my complaint?
You can submit your complaint via mail, fax, or email. Ensure all supporting documents are included.
What happens after I submit my complaint?
DMV will evaluate your complaint to see if it falls within their jurisdiction.
Can I remain anonymous?
Anonymous complaints may not be investigated due to lack of supporting information.
How long will the investigation take?
The duration varies based on case complexity and current case load.
What kind of complaints can I file?
You can file complaints against licensed dealers, unlicensed activities, and dismantler issues.
Do I need to provide documents?
Yes, all relevant documents related to your complaint should be attached.
What if my complaint is dismissed?
If evidence does not support your claim, your case will be dismissed.
Can I appeal the DMV decision?
Yes, the dealer or dismantler can request a hearing to dispute DMV's findings.
Is there a fee for filing a complaint?
There is no fee to file a complaint with the DMV.
How do I get updates on my complaint?
DMV will notify you regarding the outcome and any further actions.
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