Edit, Download, and Sign the Safaricom Business Payments Service Instructions

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How do I fill this out?

To fill out this form accurately, begin by gathering all necessary business information. Ensure the administrator details are complete, including their contact information. Finally, provide a list of authorized accounts for transactions.

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How to fill out the Safaricom Business Payments Service Instructions?

  1. 1

    Gather all required business and administrator information.

  2. 2

    Complete the sections for LNM Till, Pay Bill, and Agent Till accounts.

  3. 3

    Indicate the authorized signatory with their contact details.

  4. 4

    Review all entered information for accuracy.

  5. 5

    Submit the form as instructed.

Who needs the Safaricom Business Payments Service Instructions?

  1. 1

    Businesses seeking to use Safaricom's payment services.

  2. 2

    Administrative personnel responsible for managing transactions.

  3. 3

    Financial auditors inspecting business payment records.

  4. 4

    Accountants preparing financial statements related to payments.

  5. 5

    Business owners wishing to streamline payment processes.

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What are the instructions for submitting this form?

To submit this form, please email it to payments@safaricom.co.ke or fax it to +254 722 003 273. You can also opt for online submission via the Safaricom portal. Ensure all required fields are complete and accurate to facilitate processing. Always keep a copy of the submitted form for your records.

What are the important dates for this form in 2024 and 2025?

Important dates for submitting this form are January 15, 2024 for initial application. The next deadline is June 30, 2024 for renewals. Ensure timely submission to avoid disruptions in services.

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What is the purpose of this form?

The purpose of this form is to facilitate the setup of Safaricom's Business Payments Service. It allows businesses to authorize transactions and manage payments effectively. Completing this form ensures compliance with Safaricom's requirements for payment processing.

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Tell me about this form and its components and fields line-by-line.

The form consists of several fields requiring specific business and contact information.
fields
  • 1. Company Name: Enter the official name of the business.
  • 2. Contact Person Name: Provide the name of the person overseeing the payments.
  • 3. Email Address: Input a valid email for communication.
  • 4. Contact Number: Provide a phone number for the contact person.
  • 5. Administrator's User Name: Specify the username for the administrator account.
  • 6. Authorized Signatory: List the individual authorized to sign the form.

What happens if I fail to submit this form?

If the form is not submitted correctly, the setup for the payment service may be delayed. Missing or incorrect information can lead to processing issues. Ensure all details are accurately filled to avoid complications.

  • Incomplete Information: Failure to provide complete business or contact details may hinder processing.
  • Authorization Issues: If the authorized signatory is not clearly indicated, transactions may be blocked.
  • Submission Delays: Improperly filled forms might result in delays in service initiation.

How do I know when to use this form?

This form should be used when setting up a new business payments account or renewing an existing one. Utilize it to authorize individuals who will manage payment transactions. Always verify that you are using the most current version of the form.
fields
  • 1. Setting Up Account: Use this form for initial setup to access Safaricom payments.
  • 2. Modifications to Existing Accounts: It's necessary to submit this form when updating administrator details.
  • 3. Annual Renewals: Complete the form annually to maintain access to services.

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