Seller Own Delivery Terms and Conditions
This document outlines the Seller Own Delivery (SOD) terms and conditions applicable for online sellers using the Lazada platform. It details the responsibilities of buyers and sellers regarding order fulfillment, delivery timelines, and compliance. Ensure you follow these guidelines for a successful selling experience.
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How do I fill this out?
To fill out this document, review the terms and conditions carefully. Make sure all relevant information is accurate and complete. Finally, submit the signed document as required.

How to fill out the Seller Own Delivery Terms and Conditions?
1
Read through the document thoroughly.
2
Fill in your personal and business information.
3
Review and ensure accuracy of all entries.
4
Sign the document where indicated.
5
Submit the completed document as instructed.
Who needs the Seller Own Delivery Terms and Conditions?
1
Online Sellers need this document to understand their obligations for order fulfillment.
2
Buyers benefit from this document by knowing their rights in the delivery process.
3
E-commerce platforms require adherence to such terms for compliance.
4
Customer service teams utilize this to address seller inquiries effectively.
5
Legal teams may need to review these terms to ensure they meet regulatory standards.
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What are the instructions for submitting this form?
To submit this form, ensure all fields are filled out correctly. Email the completed document to the designated address for processing. If required, you can also fax it to the provided number or deliver it in person to the registered office for further action.
What are the important dates for this form in 2024 and 2025?
Important dates for implementing these terms begin in 2024. Sellers should be prepared to comply with updated conditions starting from April 1, 2024. Compliance will be revisited for necessary amendments by January 1, 2025.

What is the purpose of this form?
The purpose of this form is to clearly outline the responsibilities of sellers when fulfilling orders via Lazada's platform. It also provides guidance on the necessary procedures to follow to ensure timely and successful delivery of goods. By signing this document, parties agree to abide by the terms set forth for a smooth transaction.

Tell me about this form and its components and fields line-by-line.

- 1. Seller Information: Details about the seller including name, address, and contact.
- 2. Order Fulfillment Responsibilities: Outlines what the seller is responsible for during the order process.
- 3. Delivery Timelines: Information regarding expected delivery dates and timelines.
- 4. Acknowledgment and Signatures: Section for signatures to confirm agreement to the terms.
What happens if I fail to submit this form?
Failure to submit this form may lead to misunderstandings in the order process. Additionally, it can cause delays and potentially result in cancellation of pending orders. It is crucial to ensure timely submission to avoid any disruptions.
- Order Delays: Without submission, orders may not be processed promptly.
- Compliance Issues: Non-compliance can lead to penalties from the e-commerce platform.
- Customer Dissatisfaction: Delays and errors can result in dissatisfaction among customers.
How do I know when to use this form?

- 1. To comply with Lazada requirements: Use this form to adhere to platform standards for sellers.
- 2. For clear communication of roles: Establish clear expectations and responsibilities between parties.
- 3. To facilitate smooth order processing: Ensure that all parties are aligned on the fulfillment process.
Frequently Asked Questions
What is the Seller Own Delivery agreement?
It's a set of terms outlining responsibilities for order fulfillment.
How do I fulfill an order using SOD?
Follow the guidelines provided in the document for processing and delivering orders.
Can I edit the PDF on PrintFriendly?
Yes, you can edit the PDF directly on our platform before downloading.
What happens if I fail to follow these terms?
Non-compliance may result in order cancellations or penalties.
Is it possible to sign the document online?
Absolutely! You can add a digital signature on PrintFriendly.
How often are these terms updated?
The terms may be updated periodically, so always check for the latest version.
Where can I find help if I have questions about the terms?
You can refer to the customer support section of the platform.
What information do I need to fill out the form?
You'll need your business details and agreed-upon shipping fees.
Can I see examples of completed forms?
Yes, examples may be available in the resources section.
How do I submit the finished form?
Submit via email or through the seller center as indicated.
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