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How do I fill this out?
To fill out the Service Line Retirement Request form, gather all necessary information before beginning. Start by completing your personal contact information and the service address details. Make sure to answer all relevant questions accurately to avoid delays.

How to fill out the Service Line Retirement Request Form?
1
Gather all necessary information for filling out the form.
2
Fill in the personal and company details as required.
3
Describe the request and provide a date needed.
4
Indicate if the structure is currently occupied and the reason for the request.
5
Submit the completed form to the specified email address.
Who needs the Service Line Retirement Request Form?
1
Homeowners needing to retire a gas line for safety reasons.
2
Contractors managing demolition or construction projects.
3
Real estate professionals handling property transactions.
4
Property managers maintaining the safety and compliance of rental properties.
5
Developers planning new construction that requires existing service line retirement.
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What are the instructions for submitting this form?
To submit this form, send it via email to remove.service@onegas.com. You may also fax it to the designated number if provided in the form's instructions. Ensure all details are filled out correctly to avoid processing delays.
What are the important dates for this form in 2024 and 2025?
Important dates for submissions include: January 1, 2024 - All requests submitted after this date will be processed under new regulations. March 15, 2024 - Deadline for submission for summer service line retirements. This form will continue to be accepted year-round.

What is the purpose of this form?
The purpose of the Service Line Retirement Request form is to officially document a customer's request to retire their natural gas service line. It ensures that all necessary information is collected for the safe and efficient retirement of the service line. This form helps facilitate communication between Texas Gas Service and the customer regarding service line management.

Tell me about this form and its components and fields line-by-line.

- 1. Requested By: The name of the person submitting the request.
- 2. Company Name: The name of the company the requester represents (if applicable).
- 3. Contact Information: Details for contacting the requester.
- 4. Description of Request: A brief description of why the service line is being retired.
- 5. Service Address: The address where the service line retirement is requested.
What happens if I fail to submit this form?
Failure to submit this form means that the service line retirement request will not be processed. This can lead to continued gas service, which may pose safety or logistical challenges. Timely submission is crucial for ensuring efficient processing.
- Delayed Processing: Without submission, the request will not enter the processing queue, resulting in delays.
- Increased Safety Risks: Leaving a service line active may pose safety risks to the property and surrounding area.
- Liability Issues: Failure to address the service line could lead to liability issues for the property owner.
How do I know when to use this form?

- 1. Property Sale or Lease: When selling or leasing a property that no longer needs gas service.
- 2. Renovation Projects: Before starting major renovations that require gas service line retirement.
- 3. Safety Concerns: If there are safety concerns requiring the immediate retirement of a service line.
Frequently Asked Questions
How do I fill out the Service Line Retirement Request?
Start by entering your contact details and service address. Ensure you provide accurate information for processing.
Can I edit this PDF?
Yes, you can easily edit this PDF using PrintFriendly’s editing tools.
How do I submit this form?
Submit the completed form to remove.service@onegas.com to initiate your service line retirement request.
What happens after I submit the form?
You'll receive an email confirming your submission, followed by notification once the service line has been retired.
Who can use this form?
Homeowners, contractors, and property managers can all use this form to request service line retirement.
Is there a fee for submitting this request?
There is no fee for submitting the Service Line Retirement Request.
How can I ensure my request is processed quickly?
Provide complete and accurate information when filling out the form to minimize delays.
What if I need to change my request?
Contact Texas Gas Service directly at 866-206-9587 for assistance with changes.
Can I track the status of my request?
Yes, you will receive email notifications regarding the status of your service line retirement.
What should I do if I smell gas?
Leave the area immediately and call 911 or Texas Gas Service at 800-959-5325.
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