Umalusi Replacement Certificate Application Process
This document outlines the procedure for accessing the Umalusi Online Application System for Replacement Certificates. It includes essential information on how to apply for lost or damaged certificates. Ensure you follow the provided instructions for a smooth application experience.
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How do I fill this out?
To fill out the application for a replacement certificate, start by visiting the Umalusi Online Application System. Ensure you have all necessary details and documents at hand. Follow the prompts to complete your application accurately.

How to fill out the Umalusi Replacement Certificate Application Process?
1
Visit the Umalusi website.
2
Provide required personal and certificate information.
3
Pay the applicable fee.
4
Submit your application online.
5
Wait for confirmation and delivery of your certificate.
Who needs the Umalusi Replacement Certificate Application Process?
1
Students who lost their Senior Certificate and need a replacement.
2
Employers who require verification of an employee's qualifications.
3
Individuals with damaged certificates needing a new copy.
4
Educational institutions that need to validate student qualifications.
5
Anyone wanting to retrieve certificates issued by Umalusi or SAFCERT since 1992.
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What are the instructions for submitting this form?
To submit this form, please visit the Umalusi Online Application System. You can submit your application by completing it online and paying the required fees. For any inquiries, email Replacement.Support@umalusi.org.za or call +27 (12) 349 1510.
What are the important dates for this form in 2024 and 2025?
Important dates related to Umalusi services will be announced on their website. Please check for any updates regarding application deadlines and processing times. Ensure you stay informed for smooth applications in 2024 and 2025.

What is the purpose of this form?
The purpose of this form is to facilitate the process of obtaining a replacement for lost or damaged certificates. It serves students, employers, and educational institutions who require valid documentation for academic or employment verification. The streamlined online application process aims to enhance user experience while addressing the needs of those seeking these important documents.

Tell me about this form and its components and fields line-by-line.

- 1. Full Name: Your complete legal name as on the original certificate.
- 2. ID Number: Your national ID number or passport number.
- 3. Certificate Type: Select the type of certificate you are applying for.
- 4. Contact Information: Your phone number and email address for correspondence.
- 5. Signature: Your signature as proof of identity.
What happens if I fail to submit this form?
If you fail to submit the form correctly, your application may be delayed or rejected. It is crucial to double-check all provided information before submitting. Ensure all required fields are filled to avoid any processing issues.
- Incomplete Information: Failing to provide all necessary details may result in a delayed application.
- Incorrect Payment: Your application could be held up if fees are not paid correctly.
- Missing Documents: Not attaching required documents can lead to rejection.
How do I know when to use this form?

- 1. Lost Certificate: If you've misplaced your certificate and need a duplicate.
- 2. Damaged Certificate: Use this form if your certificate is illegible or physically damaged.
- 3. Verification for Employment: Employers may require this when verifying qualifications for prospective employees.
Frequently Asked Questions
How do I apply for a replacement certificate?
You can apply online through the Umalusi website by filling out the application form.
What documents do I need to provide?
You will need to provide personal details and information about the lost or damaged certificate.
How much does it cost to replace a certificate?
The fee for collection is R137.00 and R202.00 if couriered.
Is there a way to track my application?
Once submitted, you will receive a confirmation email with tracking details.
Can I apply for someone else?
Yes, you can apply on behalf of someone else if you have their information.
What if I experience issues with the online system?
You can contact Umalusi support via email for assistance.
How long does it take to receive my replacement certificate?
Typically, it takes a few weeks to process your request and send your certificate.
Are there any limits on applications?
No, you can submit multiple applications as needed.
Can I change my delivery address after applying?
Contact Umalusi support immediately to make any changes before your application is processed.
Is this service available for all certificates?
This service is available for certificates issued by Umalusi or its predecessor, SAFCERT.
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