USAccess Program: Test Card Order Request Form
This file is a request form for ordering test cards, either generic or custom, under the USAccess Program. It offers instructions on how to fill out the form and where to submit it. The form helps simplify testing processes for agencies working with identity credentials.
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How do I fill this out?
To fill out this form, you'll need to provide your department's information, the test card type and quantity, as well as any personalization details for custom cards. Complete all required fields accurately to ensure timely processing. Follow the instructions provided to avoid any errors or delays.

How to fill out the USAccess Program: Test Card Order Request Form?
1
Specify the test card order type and request tracking number.
2
Enter your department/agency/organization's name and address.
3
Provide the requestor's contact information, including name, telephone number, and email address.
4
Indicate the credential platforms requested and the quantity.
5
For custom test cards, provide personalization details such as first name, last name, organization affiliation, and fake email address.
Who needs the USAccess Program: Test Card Order Request Form?
1
Agency vendors who need test cards for hardware and software testing.
2
Government agencies testing new versions of cards or changes in hardware and software.
3
Federal employees responsible for setting up accounts and testing network access with fake credentials.
4
Physical security companies testing physical access systems with multiple credential types.
5
Network engineers setting up test accounts without using active credentials.
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What are the instructions for submitting this form?
Submit the completed Test Card Order Request Form to the GSA MSO Order Manager at USaccessorders@gsa.gov. Ensure all necessary fields are filled out accurately and signed by a GSA MSO Recognized Approval Authority. Allow at least three weeks for delivery upon approval. For additional guidance, refer to the form instructions provided. Always verify the recipient's address and contact information to avoid any delivery issues. Discuss any deviations with the GSA MSO Test Card point of contact. Adherence to submission guidelines ensures a smooth and timely process.
What are the important dates for this form in 2024 and 2025?
Ensure all request submissions are made at least three weeks before the desired delivery date. Plan your testing schedule accordingly.

What is the purpose of this form?
The Test Card Order Request Form is designed to facilitate the ordering of test cards for government agencies and their vendors. The form ensures that users can obtain the necessary test credentials for verifying the functionality of their physical and logical security systems without using active government credentials. By using this form, agencies can streamline their testing processes and enhance the security and efficiency of their systems. The form allows for the request of both generic and custom test cards. Generic test cards come with pre-set data, suitable for basic testing purposes. Custom test cards, on the other hand, can be tailored to include specific user principal names (UPNs) and email addresses for more advanced testing scenarios. This flexibility ensures that agencies can conduct thorough and accurate testing of their systems under a variety of conditions. Submitting the form requires approval from a GSA MSO Recognized Approval Authority, ensuring that all orders are authorized and tracked appropriately. By following the provided instructions and submitting the completed form through the appropriate channels, users can ensure timely processing and delivery of their test cards, ultimately supporting the overall effectiveness and security of their systems.

Tell me about this form and its components and fields line-by-line.

- 1. ORDER TYPE and REQUEST TRACKING NUMBER: Specify the test card order type (generic or custom) and enter the request tracking number, if applicable.
- 2. DEPARTMENT/AGENCY/ORGANIZATION NAME: Provide the name of the department, agency, or organization requesting the test cards.
- 3. STREET ADDRESS 1: Enter the primary street address for delivery (no PO Boxes).
- 4. STREET ADDRESS 2: Enter any additional street address information (no PO Boxes).
- 5. CITY: Provide the city for the delivery address.
- 6. STATE: Specify the state for the delivery address.
- 7. ZIP CODE: Enter the ZIP code for the delivery address.
- 8. COUNTRY: Indicate the country for the delivery address.
- 9. REQUESTOR FIRST NAME: Provide the first name of the individual requesting the test cards.
- 10. REQUESTOR LAST NAME: Provide the last name of the individual requesting the test cards.
- 11. TELEPHONE NUMBER: Enter the telephone number of the requestor.
- 12. OFFICE EMAIL ADDRESS: Provide the official email address of the requestor.
- 13. CREDENTIAL PLATFORMS REQUESTED: Specify the credential platforms requested and the quantity.
- 14. TEST MSO CREDENTIAL PERSONALIZATION: For custom test cards, enter the first name, last name, organization affiliation, email address, and requested UPN values.
- 15. SPECIAL INSTRUCTIONS/REQUESTS: Note any special instructions or requests related to the order.
- 16. MSO REVIEW STATUS: To be completed by the MSO, indicating approval status and any comments.
What happens if I fail to submit this form?
Failure to submit this form can result in delays or inability to test critical systems. Ensure timely submission to avoid interruptions.
- Delayed Testing: Testing processes may be delayed, impacting project timelines.
- Compliance Issues: Failure to test systems as required may result in non-compliance with government regulations.
- Security Risks: Inability to test systems properly can lead to unaddressed security vulnerabilities.
How do I know when to use this form?

- 1. Initial Test Card Orders: When requesting new test cards for the first time.
- 2. Revisions to Existing Orders: When making changes to previously submitted test card orders.
- 3. Custom Test Card Requests: When requesting custom test cards with specific personalization details.
- 4. Generic Test Card Requests: When requesting generic test cards for basic testing purposes.
- 5. Network Testing: When setting up test accounts and email addresses for network testing.
Frequently Asked Questions
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How long does it take to process the Test Card Order Request Form?
Allow at least three weeks for delivery once a request is approved and transmitted for validation.
What are the two types of test cards available?
There are two types: Generic test cards with fake data and Custom test cards tailored to specific agency requirements.
Can I request multiple credential platforms on this form?
Yes, confirm the credential platforms requested and specify the quantity on the form.
What information is needed for custom test cards?
Provide first name, last name, organization affiliation, email address, and requested UPN values for each test card.
Is a tracking number assigned for new requests?
Yes, the Managed Service Office (MSO) assigns a tracking number for new requests.
Can I make revisions to an existing test card request?
Yes, check the 'Revision to Existing Request' block and enter the original request number as reference.
Are there any charges for test cards?
Generic test cards are provided at no charge, while custom test cards are available for $18.00 each.
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