Zippo Repair Information and Instructions
This document contains essential repair information and instructions for Zippo products. It provides detailed guidance on how to fill out the repair form and submit your product for servicing. Ideal for Zippo users needing assistance with their lighters and other products.
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How do I fill this out?
To fill out the repair form, first ensure you have all the necessary information about your Zippo product. Next, clearly indicate the issues you are experiencing with your product by checking the appropriate boxes. Finally, provide any additional comments or special instructions that may help in the repair process.

How to fill out the Zippo Repair Information and Instructions?
1
Review the product information and repair details.
2
Check the specific issues your product is facing.
3
Fill in your contact information accurately.
4
Include any additional comments or instructions.
5
Submit the completed form with your Zippo product.
Who needs the Zippo Repair Information and Instructions?
1
Zippo product owners needing repairs.
2
Distributors facing product issues.
3
Consumers with warranty claims.
4
Retailers sending back defective items.
5
Gift givers seeking repair options for used products.
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1
Upload the PDF document to PrintFriendly.
2
Select the text or fields you want to edit.
3
Make the necessary changes to the content.
4
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5
Download and save the updated document.

What are the instructions for submitting this form?
To submit your Zippo repair form, please gather all necessary items including the completed form, your Zippo product, and any required proof of purchase. Mail everything to SATELIT-tbm d.o.o., Odranska 1A, 10000 Zagreb, Croatia. Include any payment details required for processing your repair order and ensure your package is securely sealed.
What are the important dates for this form in 2024 and 2025?
Make sure to check Zippo's service updates for 2024 and 2025. Any changes in repair process timelines will be officially announced on their website.

What is the purpose of this form?
The purpose of this form is to facilitate efficient repairs of Zippo products. It collects essential information about the product and the issues being faced. The form ensures that repairs are processed correctly and promptly.

Tell me about this form and its components and fields line-by-line.

- 1. Customer Information: Fields for name, address, and contact details.
- 2. Repair Information: Details about the product and specific issues being reported.
- 3. Comments/Special Instructions: Space for any additional notes or specifics for the repair process.
What happens if I fail to submit this form?
If this form is not submitted correctly, the repair process may be delayed. Missing information can lead to confusion regarding repairs or even result in the return of the item unrepaired.
- Missing Contact Information: Without your contact details, it becomes difficult to reach you regarding the repair.
- Incomplete Repair Details: Insufficient information about product issues may lead to incorrect repairs.
- Failure to Include Payment: Not including the handling fee could delay the processing of your repair.
How do I know when to use this form?

- 1. Repair Request: For users needing repairs on their Zippo products.
- 2. Warranty Claims: For products still under warranty and needing service.
- 3. Submission for Retail Returns: Used by retailers sending back defective products.
Frequently Asked Questions
How do I use this repair form?
Fill out the necessary fields, check the issues you are experiencing, and submit it along with your product.
Can I edit this PDF?
Yes, you can edit the PDF on PrintFriendly before submitting your repair request.
How long does the repair process take?
The repair time may vary, so check with the Zippo service team for specific timelines.
Where do I send the repair form?
Mail the completed form to SATELIT-tbm d.o.o., Odranska 1A, 10000 Zagreb, Croatia.
What if my product is under warranty?
Contact Consumer Relations for instructions on warranty claims.
Are there any fees for repairs?
A handling fee may apply, depending on the product.
Can I submit my form online?
Currently, submissions are accepted via mail only.
Do I need to include proof of purchase?
Yes, include proof of purchase with your repair request.
What if my lighter is filled?
Do not ship filled lighters; follow the specific instructions for shipping.
How can I contact Zippo for assistance?
You can contact SATELIT-tbm at satelit-tbm@satelit-tbm.hr or +385 1 61 95 320.
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