Edit, Download, and Sign the ATOL Claim Form for Air Travel Consumers
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How do I fill this out?
To fill out the ATOL Claim Form, start by entering your personal details accurately. Next, specify the number of consumers included in the booking. Make sure to detail all payment transactions made to the failed ATOL Holder.

How to fill out the ATOL Claim Form for Air Travel Consumers?
1
Enter the contact details of the person completing the form.
2
List the number of consumers included in the booking.
3
Provide details of the failed ATOL holder and your flight's departure date.
4
Include all payment details made to the ATOL holder.
5
Sign and date the form before submission.
Who needs the ATOL Claim Form for Air Travel Consumers?
1
Travelers who booked flights through ATOL holders need this form to claim refunds from failed providers.
2
Individuals who purchased travel insurance and didn't receive due refunds.
3
Agents assisting clients with ATOL claims must use this to facilitate the process.
4
Families who booked group travel should ensure every member claims appropriately.
5
Travel agencies and tour operators may require this form for record-keeping.
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Upload the ATOL Claim Form to PrintFriendly.
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Click on each field to edit your information.
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Review all changes to ensure accuracy.
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Download or share your version as needed.

What are the instructions for submitting this form?
To submit the ATOL Claim Form, send it via email to claims@atol.org or fax it to 0300 123 1180. Alternatively, you may mail your completed form to the ATOL Office, Civil Aviation Authority, 45-59 Kingsway, London, WC2B 6TE. Always keep a copy of your submission for your records.
What are the important dates for this form in 2024 and 2025?
For claims regarding travel in 2024, it's important to submit your form by April 30, 2024, to ensure timely processing. Similar deadlines will apply for 2025, with dates being confirmed later. Stay informed to maximize your chances of a successful claim.

What is the purpose of this form?
The primary purpose of the ATOL Claim Form is to facilitate consumer claims against failed ATOL holders. It serves as an official document that records all necessary details for processing refunds. By completing this form, consumers can reclaim their bookings and protect their financial rights in the travel industry.

Tell me about this form and its components and fields line-by-line.

- 1. Contact Details: Includes personal information of the individual filling out the form.
- 2. Number of Consumers: Specifies how many people are included in the booking.
- 3. Failed ATOL Holder Details: Captures information about the ATOL holder that failed.
- 4. Date of Departure: Records the UK departure date related to the booking.
- 5. Consumer Payment Details: Documents all payments made to the failed ATOL holder.
- 6. Payment Details: Requires bank details for reimbursements.
- 7. Consumer Assignment and Declaration: A declaration by the consumer regarding the truthfulness of the claims.
- 8. Flight-Only Declaration: Specific section for those claiming just for flight reservations.
What happens if I fail to submit this form?
Failure to submit the ATOL Claim Form can result in missed opportunities for refunds from failed ATOL holders. Ensure to complete and send your form to avoid any loss of eligible claims. Missing deadlines or information may lead to claims being rejected.
- Lost Refund Opportunities: Without submitting the form, consumers risk losing their right to claim refunds.
- Inaccurate Information: Incomplete or false details can lead to rejection of the claim.
- Delayed Processing: Failure to comply with submission guidelines may prolong the refund process.
How do I know when to use this form?

- 1. Flight Cancellations: If your flight is canceled by the ATOL holder, this form is necessary to claim refunds.
- 2. Service Failures: Use this form if the ATOL holder did not provide the services paid for.
- 3. Group Bookings: Essential for claims involving multiple travelers under the same booking.
Frequently Asked Questions
What is the ATOL Claim Form?
The ATOL Claim Form allows travelers to claim refunds for flights booked through ATOL holders that have failed.
How do I fill out the ATOL Claim Form?
Simply enter your details, specify consumers involved, and provide payment history along with signatures.
Can I edit the PDF directly?
Yes, you can edit the PDF using PrintFriendly's editing tools for convenience.
How do I submit the form?
Once filled and signed, you can submit the form to the appropriate ATOL authority via email or post.
What if I'm not the primary booker?
If you are not the primary booker, make sure to include their details and have them sign the form.
Is there a deadline for submission?
Check the ATOL guidelines for specific deadlines regarding claim submissions.
What happens after submitting my claim?
You will receive confirmation of your submitted claim and further instructions regarding the refund process.
Can I use this form for group bookings?
Yes, the form can accommodate multiple consumers who booked collectively.
Is there a cost for using the form?
Filling out the ATOL Claim Form is free of charge; just ensure it is completed accurately.
How can I track my claim's status?
Contact the ATOL authority directly to inquire about your claim's status.
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