Customer Information Service Request for Demand Response
The Customer Information Service Request (CISR-DRP) form allows users to disclose their personal electricity-related information to third-party DRPs for obtaining Demand Response services under PG&E's Electric Rule 24. This document provides detailed instructions for completing the CISR-DRP form. Make sure to have a recent PG&E monthly Energy Statement before you start.
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How do I fill this out?
To fill out the Customer Information Service Request (CISR-DRP) form, you will need a recent PG&E monthly Energy Statement. Follow the instructions step-by-step, making sure to enter accurate information. Save, print, or email the completed form using Adobe Reader.
How to fill out the Customer Information Service Request for Demand Response?
1
Obtain a recent PG&E monthly Energy Statement.
2
Complete the customer information portion of the form.
3
Fill in the DRP Information section.
4
Enter the service agreement details.
5
Sign the relevant sections and submit the form.
Who needs the Customer Information Service Request for Demand Response?
1
Customers who want to authorize third-party DRPs to access their electricity-related information.
2
Those who wish to revoke a previously granted authorization to a DRP.
3
Individuals or companies needing demand response services offered under PG&E's Electric Rule 24.
4
DRPs who need to fill out the authorization or revocation section on behalf of their customers.
5
Users requiring a fillable and printable PDF form for easy submission.
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1
Open the CISR-DRP form on PrintFriendly.
2
Enter the required information in the fillable sections.
3
Make any necessary edits to the document content.
4
Add your signature to the designated fields.
5
Save or download the completed form for submission.
What are the instructions for submitting this form?
Submit the completed CISR-DRP form via email to DRPrelations@pge.com, fax to the specified number in the form instructions, or mail a printed copy to the provided physical address. Ensure all required sections are accurately filled out and signed before submission. For online submission, follow the instructions on the designated website. Always keep a copy of the completed form for your records. My advice is to review all the information thoroughly before sending it off to avoid delays in processing.
What are the important dates for this form in 2024 and 2025?
Ensure that your submissions are timely for efficient processing and access to Demand Response services in 2024 and 2025.
What is the purpose of this form?
The purpose of the Customer Information Service Request for Demand Response Providers (CISR-DRP) form is to facilitate the authorization process for customers to disclose their electricity-related information to third-party Demand Response Providers (DRPs). By completing this form, customers can either authorize or revoke access to their personal information, allowing DRPs to provide Demand Response services under PG&E's Electric Rule 24. This form ensures a standardized process for granting or revoking this authorization, enabling a secure and efficient exchange of information. Additionally, the CISR-DRP form helps maintain accurate records for both customers and DRPs, ensuring compliance with PG&E's regulations.
Tell me about this form and its components and fields line-by-line.
- 1. Customer Information: Includes customer name, contact name (if different), email, and phone number.
- 2. Authorization Selection: Choose between AUTHORIZE or REVOKE and sign the corresponding sections (D, H, or I).
- 3. DRP Information: Details of the Demand Response Providers, including their names, Rule 24 IDs, emails, and phone numbers.
- 4. Service Agreement: Enter the street address, city, and service agreement ID related to the customer's electricity service.
What happens if I fail to submit this form?
Failure to submit the CISR-DRP form may result in delayed or denied access to Demand Response services provided by DRPs.
- Delayed Processing: Incomplete or unsubmitted forms can lead to slower processing times for service requests.
- Access Denial: Customers may be denied access to Demand Response services without proper authorization.
How do I know when to use this form?
- 1. Granting Authorization: Submit the form to authorize a DRP to access your electricity-related information.
- 2. Revoking Authorization: Complete the form to revoke a previously granted authorization to a DRP.
- 3. Updating Contact Information: Use the form to update your contact details or DRP information.
Frequently Asked Questions
How do I fill out the CISR-DRP form?
Use your computer and Adobe Reader to enter information directly into the fillable PDF form, following the step-by-step instructions provided.
What information do I need to complete the CISR-DRP form?
You will need a recent PG&E monthly Energy Statement and personal contact information, such as an email or phone number.
Can I save and print the CISR-DRP form?
Yes, you can save, print, and email the completed form using the tool bar functions available in Adobe Reader.
How do I format the phone number on the form?
Format the phone number with dashes as ###-###-#### to ensure faster processing time.
What do I do if I want to revoke an existing authorization?
If you want to revoke an existing authorization, sign Section H (Customer Revocation of Authorization) or have the DRP sign Section I if they are initiating the revocation.
How do I authorize a DRP to access my electricity-related information?
Select the AUTHORIZE option and sign Section D (Customer Agreement) to grant authorization.
What should I do if the customer name differs from the contact name?
Provide the contact name (first and last) in Section B if it differs from the customer name.
How do I fill out the DRP Information portion of the form?
Enter the DRP company name, Rule 24 ID, email address, and phone number, ensuring the phone number is in the format ###-###-####.
Can I authorize multiple DRPs using this form?
Yes, you can authorize multiple DRPs by filling out the information for both the Primary and Secondary DRPs if applicable.
How do I submit the completed CISR-DRP form?
Follow the submission instructions provided, including options for email, fax, online submission, or physical mail.
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