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How do I fill this out?
To fill out the order form, start by carefully reading the instructions provided. Ensure you have all necessary information on hand, including personal and product details. Follow each section systematically to complete your submission.
How to fill out the Instructions for Using Clear Tunes and RCA Returns?
1
Gather necessary information including inmate name and product details.
2
Complete each section of the form accurately.
3
Include payment details if required.
4
Review the form for any missing information.
5
Submit the form as instructed.
Who needs the Instructions for Using Clear Tunes and RCA Returns?
1
Inmates looking to return defective televisions for repair.
2
Families of inmates needing to order products on behalf of their loved ones.
3
Correctional facility staff facilitating package orders.
4
Customers purchasing Clear Tunes or RCA televisions.
5
Individuals requiring warranty service for their televisions.
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What are the instructions for submitting this form?
To submit your form, please send it via mail to Union Supply Direct, Dept 400, P.O. Box 9018, Rancho Dominguez, CA 90224-9018. Alternatively, you can call Customer Service at 855-247-6091 for assistance. Ensure that you include all required documents and payment information.
What are the important dates for this form in 2024 and 2025?
Important dates for form submissions include quarterly order periods. Inmates should adhere to their specific facility's schedule for package ordering. Consult the catalog for the designated months to ensure compliance.
What is the purpose of this form?
The purpose of this form is to facilitate the return of defective televisions to Clear Tunes and RCA. It outlines the necessary steps and items needed for warranty claims and returns. Proper completion of this form ensures that the return process is executed efficiently and effectively.
Tell me about this form and its components and fields line-by-line.
- 1. Inmate Name: The full name of the inmate associated with the order.
- 2. Institution Name: The name of the correctional facility.
- 3. Item Number: The number identifying the product being ordered or returned.
- 4. Payment Type: The method of payment for the order, such as credit card, check, or money order.
- 5. Signature: The signature of the person filling out the form.
What happens if I fail to submit this form?
If you fail to submit this form correctly, your return may not be processed efficiently. This may lead to delays in receiving your replacement product or refund. Ensure all instructions are followed to avoid complications.
- Incomplete Information: If any mandatory information is missing, the form may be rejected.
- Incorrect Recipient Address: Sending to the wrong address can cause significant delays.
- Insufficient Payment Information: Not providing proper payment details may hinder the transaction.
How do I know when to use this form?
- 1. Returning Defective Products: This form is used to initiate the return of televisions that are found to be defective.
- 2. Warranty Claims: Customers can submit this form to claim warranty service on their purchased products.
- 3. Order Placement: Use this form to place orders for televisions and accessories as per facility regulations.
Frequently Asked Questions
What should I include when returning a television?
Include the defective television, a copy of the original receipt, all accessories, and personal details such as your name and inmate number.
How long does the warranty last for Clear Tunes televisions?
Clear Tunes televisions come with a 180-day limited warranty period.
Can I use my credit card for payment?
Yes, major credit and debit cards are accepted when placing orders.
What if my returned item is found not to be defective?
If the returned item is deemed not defective, it may be sent back to you without processing.
How can I track my order?
You can track your order using the confirmation number provided upon submission.
What is the layaway program?
The layaway program allows friends and family to make payments on behalf of inmates over time.
What are the customer service hours?
Customer service is available Monday to Friday from 8 AM to 11 PM and Saturday from 10 AM to 4 PM (EST).
How do I contact customer service?
You can contact customer service via phone at 855-247-6091 or email at TNcustomerservice@unionsupplydirect.com.
Is free shipping available?
Yes, free shipping is offered on all orders.
What to do if I receive the wrong item?
If you receive the wrong item, notify your property officer to arrange for an exchange.
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