Edit, Download, and Sign the WEGS Return & Exchange Form Instructions
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How do I fill this out?
Filling out the WEGS Return & Exchange Form is straightforward. Begin by entering your personal and contact details at the top of the form. Next, provide the necessary information about the items you wish to return, and finally select your preferred option for resolution.
How to fill out the WEGS Return & Exchange Form Instructions?
1
Complete the personal and contact information fields.
2
List the items you are returning including quantity and part number.
3
Indicate the reason for return by checking the appropriate box.
4
Choose your option for replacement or refund.
5
Include the original invoice and send the completed form with the items.
Who needs the WEGS Return & Exchange Form Instructions?
1
Online shoppers who received damaged or defective items.
2
Customers dissatisfied with their purchase and seeking a refund.
3
Individuals who were sent the wrong item and wish to exchange it.
4
Anyone needing to return an item due to fitment issues with mounted wheels and tires.
5
Shoppers looking for an efficient way to manage returns within the 60-day window.
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What are the instructions for submitting this form?
To submit this form, please send it along with the returned items to JEGS Mail Order, Attn: Return Department, 101 JEGS Place, Delaware, OH 43015. For online returns, visit jegs.com for a convenient submission process. Ensure you include the original invoice to expedite processing.
What are the important dates for this form in 2024 and 2025?
While no specific dates are associated with this form for 2024 and 2025, customers should ensure their returns occur within 60 days of purchase to comply with the return policy.
What is the purpose of this form?
The WEGS Return & Exchange Form serves as a structured guide for customers wishing to return items. It outlines the necessary steps, fees, and conditions for processing returns effectively. By using this form, customers ensure that their returns are handled swiftly and efficiently.
Tell me about this form and its components and fields line-by-line.
- 1. Personal Information: Fields for name, address, and contact details.
- 2. Returned Items: List of items being returned, including quantities and part numbers.
- 3. Reason for Return: Options to specify why the items are being returned.
- 4. Resolution Option: Choice between refund or exchange.
- 5. Payment Details: Information for additional payment if required.
What happens if I fail to submit this form?
If the form is not submitted correctly, it can lead to delays in processing your return. Missing information may result in your request being denied or requiring follow-up, causing frustration.
- Incomplete Information: Missing fields may lead to delays in processing returns.
- Wrong Item Sent: If the form doesn't explain the issue clearly, it may complicate exchanges.
- Improper Packaging: Returns without original packaging may incur additional fees.
How do I know when to use this form?
- 1. Item Return: To return an item that did not meet your expectations.
- 2. Exchange Request: When you want a different item instead of a return.
- 3. Defective Merchandise: For items that arrived damaged or defective.
Frequently Asked Questions
How do I initiate a return using this form?
To initiate a return, fill out the Return & Exchange Form with your order details and the reason for return.
Can I exchange an item instead of returning it?
Yes, you can select the exchange option on the form and specify the item you wish to receive.
What is the processing fee for returns?
Items returned within 30 days incur a $7.99 processing fee, while returns between 31 to 60 days incur a 15% restocking fee.
Do I need to include my invoice with the return?
Yes, including the original invoice helps expedite the processing of your return.
What are my shipping options for returns?
You may send items via FedEx, UPS, or Insured USPS to the specified return address.
Can I return mounted wheels and tires?
No returns are accepted on mounted wheels and tires; please check fitment prior to mounting.
What happens if I do not have the original packaging?
Returns without original packaging are subject to a 15% repackaging fee.
Is there a deadline for my return?
Returns must be made within 60 days of purchase; otherwise, they will not be accepted.
How can I expedite my return?
To expedite your return, ensure you include your original invoice with the completed form.
Can I process my return online?
Yes, a fast and easy way to return an item is available at jegs.com.
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