NOPEC Opt-Out Instructions and FAQs 2024
This document provides detailed instructions on how to opt-out of NOPEC's aggregation programs. It includes FAQs, submission guidelines, and important contact information for NOPEC's Customer Care Center. Ensure you follow the guidelines to manage your utility supply effectively.
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How do I fill this out?
To fill out this form, start by carefully reading the enrollment letter you received from NOPEC. Ensure you have all necessary information, including your account number and contact details. Follow the provided instructions to either opt-out or remain with NOPEC.

How to fill out the NOPEC Opt-Out Instructions and FAQs 2024?
1
Read the enrollment letter from NOPEC carefully.
2
Fill out the opt-out form with your details.
3
Sign and date the form.
4
Mail or fax the completed form to NOPEC.
5
Contact NOPEC if you have any questions about the process.
Who needs the NOPEC Opt-Out Instructions and FAQs 2024?
1
New customers who want to opt-out of NOPEC's services.
2
Current NOPEC customers seeking alternate suppliers.
3
Customers not receiving opt-out notices due to ineligibility.
4
Individuals looking for guidance on utility billing and aggregation.
5
Residents wanting to understand their energy supply options.
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What are the instructions for submitting this form?
To submit this form, please complete all required fields. Mail the signed form to NOPEC at the provided address in the enrollment letter or fax it to 440-774-4422. If you prefer to discuss your options, you can reach NOPEC's Customer Care Center at 855-667-3201 for assistance.
What are the important dates for this form in 2024 and 2025?
Important dates for NOPEC's opt-out program in 2024 include enrollment period deadlines and reminders for re-enrollment every two or three years based on your service type. Ensure you check for updates to stay informed on your energy supply options. Stay connected with NOPEC for any changes to these timelines.

What is the purpose of this form?
The primary purpose of this form is to provide customers with the ability to manage their participation in NOPEC's gas and electric aggregation programs. It enables users to opt-out if they choose to do so without any penalties. This form also serves as a means for individuals seeking to explore alternative energy suppliers or return to the utility's default offerings.

Tell me about this form and its components and fields line-by-line.

- 1. Customer Name: The name of the person opting out.
- 2. Account Number: The unique number associated with your utility account.
- 3. Contact Information: Phone number and email for NOPEC communication.
- 4. Signature: Customer's signature confirming their request.
- 5. Date: The date on which the form is completed.
What happens if I fail to submit this form?
Failure to submit this form may result in continued participation in NOPEC's programs. This means you might miss opportunities to switch suppliers or adjust your utility services. It's crucial to address any issues or questions with NOPEC to ensure your preferences are honored.
- Continued Enrollment: You will remain enrolled in NOPEC's aggregation programs without a chance to opt-out.
- Loss of Supplier Options: You may miss the opportunity to select an alternative energy supplier.
- Inaccurate Utility Charges: Your billing may not reflect your intended choices regarding energy supply.
How do I know when to use this form?

- 1. Opting-Out of NOPEC: Submit this form to discontinue participation in NOPEC's program.
- 2. Switching Suppliers: Use this form if you want to select a different energy supplier.
- 3. Addressing Eligibility Concerns: This form can clarify your status regarding NOPEC's programs.
Frequently Asked Questions
How do I opt-out of NOPEC?
To opt-out, sign and return the opt-out form included in your enrollment letter by mail or fax.
What if I didn't receive an opt-out notice?
You may not be eligible or could be under contract with another supplier; contact NOPEC's customer service for assistance.
Can I opt-out online?
Currently, the opt-out form requires a physical signature, so it must be mailed or faxed.
How long am I enrolled after opting out?
Customers who do not opt-out will be enrolled for a period of up to two years for gas and three years for electricity.
What happens if I change my mind?
You can opt-out again at the next opportunity provided by NOPEC after your enrollment period expires.
How can I permanently remove myself from mailing lists?
File a request with PUCO to be placed on the 'Do Not Aggregate' list.
Is there a fee to opt-out?
There are no termination fees; however, you must pay postage if you use the opt-out card.
What if I need assistance?
Please contact NOPEC's Customer Care Center at 855-667-3201 for any questions.
Are there penalties for opting out?
NOPEC does not impose penalties for opting out of their service.
How do I join NOPEC if I missed the opt-out notice?
Call NOPEC's Customer Care Center to learn about your options.
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