FAU Physical Plant Work Order Repair Procedures
This document outlines the procedures for submitting a work order request to the FAU Physical Plant Department. It includes guidelines for priority designation and the responsibilities of university staff in managing work orders. Proper adherence to these procedures ensures timely maintenance services for campus facilities.
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How do I fill this out?
To fill out this form, clearly describe the service needed and provide the exact location. Ensure to include your contact information for follow-up. Prioritize the request based on the urgency of the situation.
How to fill out the FAU Physical Plant Work Order Repair Procedures?
1
Identify the service required and provide a detailed description.
2
Include the exact location where the service is needed.
3
Provide your name and contact number for follow-up.
4
Determine the urgency of the request and select the appropriate priority.
5
Submit the completed work order to the Physical Plant Customer Service.
Who needs the FAU Physical Plant Work Order Repair Procedures?
1
University staff needing repairs on campus facilities.
2
Faculty requiring maintenance for classrooms or labs.
3
Students reporting issues in residence halls.
4
Administrative personnel requesting facility upgrades.
5
Physical Plant service representatives coordinating work schedules.
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Use the editing tools to make necessary changes.
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Share or print your finalized document for submission.
What are the instructions for submitting this form?
To submit this form, you may contact the Physical Plant Customer Service Center via email at PPWKCTRL@FAU.EDU. For urgent matters, you can also reach them by phone at extension 72240. Ensure to provide all necessary details for a swift response, and consider submitting your request during operational hours from 8:00 a.m. to 5:00 p.m. for immediate assistance.
What are the important dates for this form in 2024 and 2025?
The work order procedures are effective from April 1, 2001. There are no specific new regulations established for 2024 and 2025, but users should remain aware of any departmental updates.
What is the purpose of this form?
The primary purpose of this form is to facilitate the reporting and tracking of maintenance and repair requests across the FAU campus. By utilizing this standardized work order system, the Physical Plant Department can ensure efficient service delivery and resource management. It also helps maintain communication between the requesters and the service providers for effective follow-up and resolution.
Tell me about this form and its components and fields line-by-line.
- 1. Requestor Name: The name of the individual submitting the work order.
- 2. Contact Information: Phone number or email of the requestor for follow-up.
- 3. Service Description: Detailed description of the requested service or repair.
- 4. Location: Specific location where the service is needed.
- 5. Priority Level: Urgency of the request, which can be emergency, urgent, or routine.
What happens if I fail to submit this form?
If you fail to submit the work order, your request for maintenance may not be addressed in a timely manner. This could lead to delays in necessary repairs and inconveniences.
- Delayed Services: Failure to submit may result in postponed repairs affecting campus operations.
- Increased Risks: Unattended maintenance issues could pose safety risks and further damage.
- Miscommunication: Without proper submission, there may be misunderstandings about the service needed.
How do I know when to use this form?
- 1. Emergency Repairs: Use this form for urgent issues that require immediate attention.
- 2. Routine Maintenance: Submit for scheduled maintenance checks or routine service requests.
- 3. Facility Upgrades: Request enhancements or modifications to existing university facilities.
Frequently Asked Questions
What information do I need to fill out the work order?
You need to provide a detailed description of the service needed, the location, and your contact information.
How do I prioritize my work order?
Select a priority designation based on the urgency of your request; options include emergency, urgent, and routine.
Can I edit the PDF after filling it out?
Yes, you can easily edit the PDF using PrintFriendly's editing tools before finalizing.
Is my work order request confidential?
Yes, all requests are handled professionally and treated with confidentiality.
How will I know when my request will be completed?
Customer Service Representatives will email you scheduled dates for work to be performed.
What should I do if my request is urgent?
If urgent, notify the Customer Service Representative immediately for prompt attention.
Can I track the status of my work order?
Yes, you can inquire about your work order status through the Customer Service Center.
How do I submit my completed work order?
Submit your work order via email, phone, or in person at the Physical Plant Customer Service Center.
What are the operating hours for work order requests?
Customer Service operates from 8:00 a.m. to 5:00 p.m., with emergency services available 24 hours a day.
Can I share my work order with others?
Yes, you can share the PDF work order directly from PrintFriendly after editing.
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